Our Services

Upon receipt of your inquiry, we will provide a prompt response within 24 hours, including all relevant information such as the brand of parts, cost, freight cost, and estimated lead time. This will ensure that you have all necessary information for making informed decisions and proceeding with confidence.

Global Order Process

At Parts Friend, we understand the importance of timely and detailed information for your purchasing decisions. Upon receipt of your inquiry, we commit to providing a prompt response within 24 hours. Our reply will include all relevant details such as:

01. Request

– Part-Number
– Manufacturer / Brand
– Address

02. Express Access

– We access requested parts
– Part-Friends has express access so you get your parts just in time

03. Shipping

– We use FedEx / DHL -> optimized shipping costs (beneficiary rates with us)
– You can also you your custom shipping provider
– Secure and optimized shipping for reduced freight weight